Information We Collect
The trust of our customers is our greatest asset. At Fidelity One, we value the trust you have placed in us, and are strongly committed to upholding that trust by protecting your privacy. To ensure that all of the personal and financial data you give us remains confidential and safely in the right hands, we have developed strict policies and procedures designed to keep this information private and secure.
We collect non-public personal information about you from the following sources:
- Information we receive from you on applications or other sources;
- Information about your transaction with us, our affiliates, or others; and
- Information we receive from a consumer reporting agency.
By requesting, obtaining, or using a credit card or revolving line of credit from us you agree that we may release information in our records regarding you and your Account: to comply with any properly served subpoena or similar request issued by a state or federal agency or court; to share your credit performance with credit reporting agencies; to provide information on your Account to any third party who we believe is conducting an inquiry in accordance with the Federal Fair Credit Reporting Act; to share information with our employees, agents or representatives performing work for Fidelity One in connection with your Account; or to communicate information as to our transactions or experiences with you to persons or entities related by common ownership or affiliated by the corporate control or with any third party affiliates. We may also share information such as (1) information other than our own transactions with you with persons or entities related to Fidelity One by common ownership or corporate control or (2) information about you with certain affiliated companies to provide or offer you selected products, services, or cardholder benefits. You may direct us not to share one or both of these. If this is your request, call 1-888-245-1190 or submit in writing to Fidelity One Credit, Corp., 3214 N. University Ave #450, Provo, Utah 84604. Be sure to include your name, address and Credit Account Number. You may receive a copy of our information on your Account by writing or calling us at the address or telephone number listed above. By requesting or obtaining a credit card or revolving line of credit, you authorize us to check your credit history. You authorize your employer, bank and any other references listed to release and/or verify information to us and our affiliates in order to determine your eligibility for the credit card or revolving line of credit and any renewal or future extension of credit. If you ask, you will be told whether or not consumer reports on you were requested and the names of the credit bureaus, with their addresses, that provided the reports. If you designate an authorized user to use your card or revolving line of credit, you understand that Account information may also be reported to credit bureaus in the authorized user's name.
Statistical Information About Your Visit
When you visit our web site, our computers may collect certain statistical information about your visit. This information does not identify you personally; it only reflects your visit to our site. Our computers monitor and compile statistics such as how many people visit our site, when they visit, which pages they go to, etc. We use these statistics about your visit to generate aggregate web site traffic reports so that we can improve the performance of our site and its content.
Third Party Web Sites
Fidelity One maintains physical, electronic and procedural safeguards that comply with federal regulations to guard your non-public personal information and protect your right to privacy. Some of these include the following:
- All personal and financial information submitted by you is stored in a secure database off the web site server.
- Access to this information is restricted to authorized employees and other authorized third party users such as State and Federal regulatory authorities that perform periodic compliance reviews for the protection of consumers.
- Fidelity One uses leading edge hardware and software such as secure servers, firewalls, and SSL encryption technology to protect and secure your personal information.
For more information about how we secure your personal information, click here.